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FAQ

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  • What is HHC and is it legal in my country?
    HHC (Hexahydrocannabinol) is a hydrogenated derivative of THC, found in trace amounts in hemp plants. It offers effects similar to THC but with slightly different potency and duration. HHC legality varies across Europe. While some countries allow its sale and consumption, others have restricted or banned it. It is your responsibility to check local laws before purchasing.
  • What payment methods do you accept?
    We accept the payment forms of direct bank transfer and select crypto payments. We cannot accept credit card and other payment providers due to recent banking regulations on an industry-level. Direct Bank Transfer can be made using the following details: Account Name: Bigfarmers | Bank: Bunq Payment reference: Order No. (Can be found on your invoice after placing an order) BIC: BUNQNL2A IBAN: NL14BUNQ2145817808
  • Do you ship across Europe & what happens if customs seize my package?
    Yes, we ship to most European countries. However, it is your responsibility to ensure HHC is legal in your country before ordering. We are not liable for customs seizures or delays. Please research your country's import laws before purchasing.
  • How do I pay for my order and ensure it's confirmed?
    Once your order has been submitted, payment instructions around the next steps for Direct Bank Transfer will be provided. Use your order number details as your payment reference. Once your payment as been made, an order confirmation with shipping details will be provided. Direct Bank Transfer can be made using the following details: Account Name: Bigfarmers | Bank: Bunq Payment reference: Order No. (Can be found on your invoice after placing an order) BIC: BUNQNL2A IBAN: NL14BUNQ2145817808 Please reach out to us at any time with any further questions or support!
  • Can I return or exchange my order?
    Due to the nature of our products, we only accept returns on unopened, sealed items within 14 days. Please refer to our Returns Policy for full details.
  • Are your products third-party lab tested?
    Yes, all our HHC products are independently lab-tested for purity, potency, and safety. Lab reports are available on product pages or upon request.
  • How can I store my Bigfarmers products?
    Storage conditions and expiry will differ across products. Please refer to the exact product instructions for further details. It is recommended that all HHC products are stored in a cool, dry place away from sunlight and out of reach of children and pets.
  • Can I use HHC if I'm pregnant or breastfeeding?
    No. HHC cannot be consumed in any form during pregnancy or breastfeeding or by minors or animals.
  • Do I need a prescription?
    No, our products are sold as wellness or recreational items and do not require a prescription. However, always consult your doctor if you have any health concerns and before consuming.
  • Can HHC make me feel high?
    Yes, HHC can produce psychoactive effects similar to THC, including mild euphoria, relaxation, and altered sensory perception. Effects vary by individual.
  • Can HHC show up on a drug test?
    HHC may trigger a positive result on a drug test for THC. We advise against using HHC products if you are subject to drug testing.
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